Why use a 3rd party cloud managed services provider (“Cloud MSP”) to help you manage your cloud environments and cloud-hosted applications? In this blog, we’ll explore 5 reasons why migrating to a managed cloud might be the right solution for your business.
#1 – Access to a wide range of expert skills
“Lack of resources/expertise” is frequently cited as the #1 challenge organisations face in cloud adoption. (Source: Rightscale State of the Cloud Report 2019).
This impacts their cloud migration strategy but it’s also a major issue for cloud operations, too. Often the in-house Ops teams don’t have the skills and experience to manage the new cloud platform and the applications hosted within it. Putting in place a skills development plan (perhaps with DevOpsGroup’s own Cloud and DevOps Academy) and getting everyone trained and certified is a great start but it takes time. This can act as a blocker to your cloud ambitions whilst you wait for everyone to get up to speed.
Cloud MSP’s like DevOpsGroup can help bridge this gap. We can provide the cloud management services you need to unblock your migration and accelerate your cloud adoption.
Fast-growing tech-centric digital businesses looking to scale their services due to customer demand, might not yet have built any in-house operations capability (let alone one ready to offer 24x7x365 support). For these customers, a managed cloud service allows them to focus on product development and customer success. The agile, cloud-native managed services partner can then be seen as a seamless extension of their team and manage the cloud platform on their behalf.
Working with a Cloud MSP also gives you access to a wider pool of skills than you might have internally. Need a DBA for half a day? A Cloud MSP can offer you that.
DevOpsGroup, as a cloud & DevOps-native MSP, can also offer a wide range of advanced skills like containerisation, Kubernetes, advanced code pipelines with Azure DevOps & GitHub etc that means you have access to the skills you want when you need them.
#2 – 24x7x365 support at an affordable price
Offering a 24x7x365 on-call support service isn’t possible for just one or two over-worked cloud engineers. You need a team of people who can rotate the on-call out-of-hours incident management between them. This enables the important project or continuous improvement (“Kaizen”) work to continue uninterrupted by burnt-out staff who are continuously on-call.
Creating this level of support internally is often cost-prohibitive for smaller organisations but a Cloud MSP can share these costs across multiple customers and offer you the peace of mind of 24x7x365 at a price that won’t break the bank (and not upset your FD/CFO!).
#3 Let us do the heavy lifting
A cloud-managed services partner can do the “heaving lifting” of managing your cloud platform, leaving your teams to focus on adding customer value, not dealing with thorny cloud problems. Using specialist partners to do what they are expert at (Cloud & DevOps in our case) means you can focus on what you’re good at – building great products and services for your customers. This is as true today as it was in 1776 when Adam Smith wrote about the business benefits of the “division of labour” in “The Wealth of Nations”.
#4 Vendor partnerships
Cloud MSP’s tend to have close partnerships with the major cloud vendors. This means we get access to NDA briefings on new products and services, as well as advanced partner training. We also have access to partner funding programmes that we can leverage on our customer’s behalf to help part-fund their cloud migration. These savings can help pay for the cloud MSP services!
DevOpsGroup has close relationships with both AWS and Microsoft at a senior level.
In addition, our co-founder & CTO Steve Thair is a member of the Microsoft Regional Director programme. Established in 1993, the RD programme recognises ~180 of the world’s top technology visionaries for their proven cross-platform technical expertise, community leadership, and commitment to business results. The RD programme provides Microsoft leaders with the customer insights and real-world voices it needs to continue empowering developers and IT professionals.
#5 DevOps automation & re-usable code (“InnerSource”)
One of the key differentiators of next-gen Cloud & DevOps-native MSP’s like DevOpsGroup compared to legacy MSP’s is our embrace of the “everything-as-code” ethos of DevOps.
The “as-code” approach at all levels of automation combined with a commitment to building our “InnerSource” library means that we have re-usable code that we can use to accelerate your cloud migration and to manage your services cost-effectively once you’re in the cloud.
In conjunction with our key partners, we’ve built out playbooks, modules, scripts, templates (and too much YAML to mention). This means we can rapidly add value and improve the management of your cloud platforms and applications.
- RedHat – Ansible
- PuppetLabs – Puppet Enterprise & Relay
- Hashicorp – Terraform, Packer, Vault etc
- GitHub – GitHub Enterprise & GitHub Actions
- Microsoft – Azure DevOps pipelines, ARM templates, Azure Blueprints & policy etc
- AWS – AWS CodePipelines, CloudFormation etc