Client Success Manager
Izzy is originally from Warwickshire in the Midlands, and learned how to shoot a crossbow at eighteen while working at Warwick Castle.
Prior to joining DevOpsGroup Izzy successfully ran their own consultancy in London providing specialist strategic transformation support for international NGOs and local authorities. As part of this work they helped Oxfam to implement several global IT initiatives in cloud tooling and process optimisation, including setting up a multi-time zone global Service Desk in ServiceNow for 10,000 users.
Izzy also has 8 years experience working in local area partnerships, developing best practice and service design for women’s services and public protection.
As a DevOpsGroup Client Success Manager (CSM) Izzy runs the Voyager squad, supporting clients based in Wales and the Midlands, and provides client engagement services.
Izzy, one of our Senior Client Success Managers looks back at their first three months at DevOpsGroup, since joining the team in June 2018.
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