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How a Successful Apprentice Unleashed his Awesome

October 31st, 2016.  A sometimes-haunting day for some, fortunately not for Jamaal Primus; the Swansea ITEC apprentice about to embark on his DevOpsGuys (DOG) journey.

As a Level 3 QCF Diploma in ICT Professional Competence apprentice, Jamaal began his journey with multi-award winning IT Consultancy DevOpsGuys and has been impressing the team at DOG ever since.

Looking back on his first few days at the company, Jamaal reflects on the typical process of company introductions, health and safety inductions and meet the team.

Did Jamaal think that in a matter of weeks he would be working with some of DOG’s biggest clients? Probably not.

Talking of his first month at DevOpsGuys Jamaal explains:

“The first few days involved inductions, health and safety and meeting the team. At the time we were based in a fairly small office space in Cardiff city centre. Within a few days I had met most of the team and was already starting to settle in comfortably.

“As soon as the inductions were complete, I dived straight into my first sprint. This was an unfamiliar way of working for me but the scrum master and the team always ensured I was fully prepared.

“Jonathan our Application Operations Engineer, quickly got me up to speed with various software and was a great help in ensuring I had everything I needed to hit the ground running.”

As the month progressed, Jamaal continued to work with various clients at DOG both within the UK and overseas. He’s also gained more qualifications along the way, including the Agile BCS Certification and completed various AWS training and GIT certifications.

Almost 16-months on, Jamaal is now running training sessions with our enterprise level clients. The first of these training sessions was Git Fundamentals, a workshop designed to give attendees the perfect foundation to become proficient with Git.

Speaking of his first experience of running a workshop:

“I’d never run a workshop or trained people before so this was definitely an exciting challenge. Stewart, who is our lead DevOps Engineer, provided coaching and I have used Git in the past, so I was able to share this knowledge during the workshops.

“Over the course of a week, I ran four workshops each lasting about four hours long. The thing I enjoyed most about running these workshops was being able to explain the ‘how to use’ and also the ‘why should I use’ a tool I have been using myself for about 2 years to people who have never even heard of it before, then seeing them apply the skills I taught them.”

Jamaal completed his Level 3 QCF Diploma in ICT Professional Competence (ITP) in January 2018; achieving Distinction grades in all three Technical Certificate assignments.

Swansea ITEC, where Jamaal completed his apprenticeship, are a small tight-knit team who work together to deliver quality IT training and Services across south Wales. Trainer and Assessor Leia Fee talks about her experience of working with Jamaal on his apprenticeship:

“Jamaal has been a committed and hardworking student, always submitting good work.  He has the useful trait in the IT industry of identifying the most effective questions to ask when he does hit up against a problem and was proactive in following up anything he was given to do which was unclear.  

“He worked well with the others in the group in the taught sessions, achieved Distinction grades in all three Technical Certificate assignments and submitted high-quality workplace examples independently to his portfolio of evidence.  He’s been a pleasure to work with.”

Looking forward to the future Jamaal now wants to continue expanding on his skills in both automation and in Agile, working alongside clients allowing them to deliver software more reliably and faster.

If Jamaal’s story has inspired you to apply for an apprenticeship or you would like to learn more about #LifeAtDOG and what a career there feels like take a look here.

DevOpsGuys are also on the lookout for their next round of interns to join the DevOpsGuys Academy. The academy has been providing internships for undergraduates and apprenticeship opportunities since 2015. They are now on a mission to reduce the chronic shortage of tech skills and is forging strong links with local schools, colleges and universities.

If you would like to discuss upcoming opportunities email: